A trip without valid travel document is not acceptable. Plane tickets, when records show that prior to departure and / or name are not the same with the passenger's personal data provided during the booking can not be accepted as valid travel documents. Passengers with changes made in flight tickets / booking numbers excluded from flying. For them it is worth the ticket price total. To re-allocation of tickets, which have lost or for other cases, which caused no impact Intertours, we raise a lot of case processing in the amount of 30.00 EUR for each trip. For the fulfillment and implementation of rules for entry into other countries, passport and visa, each passenger's responsibility for himself. Intertours passenger is entitled to his account and put it on the bill every possible expense, arising as a result of not meeting these rules.


6. Change / Cancellation - bookings and changes of names can be made according to availability and upon payment of a fixed amount for shift-reservation, namely the cancellation and they can be made in writing by far the near, as well as oral, giving the number of flight reservation prior to, during office hours on telephone numbers, fax or at the address contained in the invoice / booking confirmation. Flight Cancellations made possible only by written request Email (info@intertours.li) or by fax (Fax: +41227346326) working day until 18:00. Cancellations that are made on Sundays or holidays are processed on the first day of work. To cancel only consider Intetours day on which this application takes.

Cancellations: the 48 hours before departure: 50.00 EUR for each passenger 24 hours before departure: 100.00 EUR for each passenger less than 24 h before departure: 100% of ticket price.

Cancellations on the day of flight, the total estimated price of the ticket (100% of ticket price). For default in the trip (No Show) estimated the entire cost of the ticket.

Change-reservations: For reservation change-calculated amount of 50.00 EUR. Also applicable is in addition to 50 EUR. to change the date of their ticket fees for the time you make your reservation. Changes in the names after the last day of flight time are not accepted

Preparation of passenger closes 40 minutes before departure of the aircraft. Intertours not responsible for the subsequent presentation. The passenger is solely responsible for the timely achievement of the plane, and connecting to other flights with payment services that get / expect travelers.

8. Confirmation of return each client's Intertours is obliged to confirm his planned return within 24 to 48 hours, by phone at Intertours. Confirmations of returns can be made to phone numbers found on the ticket. If you do not confirm the return and you lose it, then extinguished the right flight.

9. Luggage and documentation allowed limit for luggage for each passenger (no luggage allowed for infants) to pay is 20 kg. There is untapped potential to carry luggage to the other passengers. Only passengers who have booked both together, can put together tëi their permitted limits for luggage. Overweight luggage can be transported after the payment is foreseen, according to the fees for overweight luggage. Dealing with the obesity itself can not be guaranteed. For the fulfillment and implementation of rules for entry into other countries, passport and visa, each passenger's responsibility for himself. The passenger should get themselves over every possible expense, arising as a result of not meeting these rules.

10. Discounts for children and young children up to 2 years (without a claim for seats) and adolescents up to age 11 pay a cheaper price. Important is the age at startup. Kosova Airlines has the right to pre-departure check the age of the child and to raise the appropriate fee.


11. Alienations of claims against Intertours are ineffective.


12. Claims can be made in writing immediately after the flight to the following address: SARL GENEVE INTERTOURS Rue de la Servette 43 1202 GENEVE Switzerland

13. The place of arbitration is arbitration Place Geneve (Geneva).

14. Salvatorian clause If individual provisions of the regulations are issued wholly or partly ineffective, the validity of other regulations remain unaffected by this. Ineffective regulation is replaced by a regulation, which for the purpose and meaning of the ineffective regulation is legally and economically similar.

15. These conditions belong residence permit dated 01.01.2009